Q3_OPS_v7_final_FINAL.xlsx
117 columns
- OWNER
- —
- APPROVALS
- 4 of 6
- UNIT PRICE
- 415.0
- QTY
- 1,500
- LAST CHECKED
- 11 weeks ago
- VERSION
- v7_final_FINAL
- QA
- manual
AI-Native, Human First
For companies that already have one. We map how the work actually flows, move the hands-on-keyboard steps to agents, and keep your experts on the judgment calls. You own the system.
01 · The week
The most junior people in the building run the most expensive processes. One wrong checkbox costs six figures.
Half of every week goes to patching what slipped through. The new ops lead maps it all, restructures, and leaves before the fix ships.
Q3_OPS_v7_final_FINAL.xlsx
117 columns
one wrong decimal.
02 · What actually happens
Fifty-plus steps, three colors. Green stays human. Red stays your call. Blue goes to agents.
GREEN, the human moments. We never automate these.
RED, the decisions. Consolidated, and kept yours.
BLUE, hands on keyboard. Zero added value. It goes to the agents.
Today the blue steps belong to your most junior people, with the biggest margin for error. Your sales team spends half its week in there too.
Then we collapse it.
One company we mapped ran 12,450 manual events a year through steps like these. Fifty steps became a dozen. The dozen that need a human kept one.
03 · The morning
Overnight, the agents run the map. What needs judgment lands by morning: context, a recommendation, one decision. You decide, hand it back. An army of agents with a human at the head.
When you go to sleep, the company keeps working for you.
The pattern inside every system we ship.
18:12
handoff
02:30
runs complete
06:47
one decision waiting
DECISION NEEDED
06:47
Margin floor holds at the current volume. Recommendation attached.
While you were out: 7 builds, 214 checks passed, 1 decision waiting.
04 · The deal
One named outcome, a KPI, a deadline. Miss the target, we keep working on our margin, not yours. The system we build becomes your IP.
Twenty reviews across three weeks become one review, once.
Some Mandates ship inside your product. How we work with product teams
MANDATE
After it ships, an architect stays on call between Mandates, maintaining what shipped and surfacing the next one.
The machines do the work. People decide what's worth doing.
05 · The roads you've tried
01
Management consultancies, McKinsey Digital, BCG X, Accenture: billed by the hour, even for AI work. The deck lands, the invoice clears, nothing ships.
02
SaaS tools: they make your people work for the software. The tool is 5% of the gap.
03
Internal build: every new ops leader restructures, finds the problem, and leaves before the fix ships.
They get paid when the work continues. We get paid when the outcome ships.
06 · The engine
Cambrian is the engine every Mandate runs on.
Every call and document becomes governed, time-aware company memory the same day.
Agents build in live environments with a real copy of the data. A human reviews in the same running system.
Every change replays every check before it ships. That is what makes a fixed price possible.
Scope, ship, and delete are human-final, enforced in the platform.
This is what AI-Native, Human First looks like in production.
Read how the engine works07 · Receipts
Showing 4 of 4 engagements.
N° 01
Research document to client-ready deck in 25 minutes, at 90%+ data accuracy.
“You basically were like the easy button for AI.”
Mitch Solomon, VDC Research
N° 02
Integration designs generated at 90% classification accuracy. Data coverage from 53% to 81%.
N° 03
12,450 manual sourcing events a year. A 50-step quote-to-cash being collapsed onto an agent-run spine.
N° 04
An AI copilot on 15 years of scheduling data, shipped in weeks, owned by them.
Five acquisitions across our client list, including exits to Google and BigPanda. References on request.
08 · Questions
IP transfer is standard at handoff for every Mandate. Code, infrastructure manifests, runbooks, deployed systems, and integrations move to your environment. The system ships into your company, on your infrastructure, your balance sheet. No lock-in. You keep operating what we shipped after the Engagement ends.
Every Mandate ships with an outcome SLA. If we miss the Time-to-Outcome target, we keep working on our margin, not yours, until it ships. Dev shops collect regardless of outcome. We eat margin if we miss.
Fixed price per named outcome. Not hours, not seats. We scope the first Mandate on the first call and send a written proposal within five business days. Specifics are surfaced on your Discovery call.
Every agent is locked to your data by construction. Classification tiers gate what people and agents can read. Everything is auditable, with every action logged. What we ship runs in your environment, under your controls.
Agents do the work. A named senior architect owns every gate and answers for the outcome. No agents with names, no avatar faces. You never assign work to a person. You assign it to an agent, and it escalates to you only when it needs judgment.
The Vigilance Layer takes over: an architect on call between Mandates, maintenance and security of everything that shipped, and the next opportunity surfaced as the market moves. It is the standing partnership that anchors every Engagement.
No. The hands-on-keyboard work moves to agents. Your people keep the calls, the relationships, and the judgment. Not everything should be automated. We are deliberate about what stays human, because that is what your customers can tell apart. The machines do the work; people decide what's worth doing.
Thirty minutes. Ten questions. We scope the first Mandate and send a written proposal within five days.
Reply · 24h/Proposal · 5 days/Outcome SLA · every Mandate